Terms of Service

Please read these terms carefully before using our AI immigration assistance services.

Last updated: July 30, 2025

Important Legal Notice

NaviSmart AI provides information and assistance tools but does not provide legal advice. Our AI-generated recommendations should not be considered as legal counsel. For complex immigration matters, please consult with qualified immigration attorneys.

1
Acceptance of Terms

Agreement to Terms

By accessing and using NaviSmart AI's services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our AI-powered immigration assistance platform.

Modifications

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our platform. Continued use of our services after modifications constitutes acceptance of the updated terms.

2
Service Description

AI Immigration Assistant

NaviSmart AI provides AI-powered immigration assistance, including eligibility checks, form filling assistance, interview preparation, and application tracking. Our services are designed to supplement, not replace, professional legal advice.

Service Availability

We strive to maintain service availability but do not guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or other operational reasons.

3
User Accounts and Responsibilities

Account Creation

You must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.

Prohibited Uses

You may not use our services for any illegal purposes, to violate any laws, to harass or harm others, or to interfere with the proper functioning of our platform.

User Content

You retain ownership of content you provide but grant us a license to use, store, and process such content to provide our services. You are responsible for the accuracy of information you provide.

4
Disclaimer of Legal Advice

Not Legal Advice

NaviSmart AI provides information and assistance tools but does not provide legal advice. Our AI-generated recommendations should not be considered as legal counsel or professional advice.

Professional Consultation

For complex immigration matters or legal questions, we strongly recommend consulting with qualified immigration attorneys or legal professionals.

5
Payment Terms

Subscription Plans

We offer various subscription plans with different features and pricing. Payment is due in advance for the selected billing period.

Refunds

Refunds are provided according to our refund policy. Generally, we offer prorated refunds for unused portions of annual subscriptions when requested within 30 days.

Price Changes

We reserve the right to modify pricing with 30 days' notice to existing subscribers. Price changes will not affect current billing periods.

6
Intellectual Property

Our Rights

All content, features, and functionality of NaviSmart AI, including but not limited to text, graphics, logos, and software, are owned by us and protected by copyright and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to use our services for your personal immigration-related purposes in accordance with these terms.

7
Limitation of Liability

Service Limitations

Our services are provided 'as is' without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of any information or recommendations provided by our AI system.

Liability Cap

Our total liability to you for any claims arising from these terms or your use of our services shall not exceed the amount you paid us in the 12 months preceding the claim.

8
Privacy and Data Protection

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your personal information.

Data Security

We implement appropriate security measures to protect your data, but cannot guarantee absolute security of information transmitted over the internet.

9
Termination

Termination Rights

Either party may terminate this agreement at any time. We may suspend or terminate your account for violations of these terms or for any other reason with reasonable notice.

Effect of Termination

Upon termination, your right to use our services ceases immediately. We may retain certain information as required by law or for legitimate business purposes.

10
Governing Law

Jurisdiction

These terms are governed by and construed in accordance with applicable laws. Any disputes will be resolved through binding arbitration or in courts of competent jurisdiction.

Questions About Our Terms?

If you have any questions about these terms of service, please contact our legal team.

Contact Legal Team