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NaviSmart AI
Privacy Policy

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: July 30, 2025

1
Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This may include your name, email address, immigration status, destination country preferences, and other information relevant to your immigration journey.

Usage Information

We automatically collect information about how you use our services, including your interactions with our AI assistant, features used, and time spent on different sections of our platform.

Device Information

We collect information about the device you use to access our services, including IP address, browser type, operating system, and device identifiers.

2
How We Use Your Information

Service Provision

We use your information to provide, maintain, and improve our AI-powered immigration assistance services, including personalized recommendations and guidance.

Communication

We may use your information to send you updates about our services, respond to your inquiries, and provide customer support.

Analytics and Improvement

We use aggregated and anonymized data to analyze usage patterns and improve our AI algorithms and service offerings.

3
Information Sharing

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or serving our users.

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights or the rights of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4
Data Security

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

All data transmission is encrypted using industry-standard SSL/TLS protocols, and sensitive data is encrypted at rest.

5
Your Rights

Access and Correction

You have the right to access, update, or correct your personal information at any time through your account settings.

Data Deletion

You may request deletion of your personal information, subject to certain legal and operational requirements.

Data Portability

You have the right to request a copy of your personal information in a structured, machine-readable format.

6
International Transfers

Cross-Border Processing

Your information may be processed and stored in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

7
Retention Period

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8
Cookies and Tracking

Cookie Usage

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can manage cookie preferences in your browser settings.

Questions About Our Privacy Policy?

If you have any questions about this privacy policy or our data practices, please contact us.

Contact Privacy Team